Employer group plan and coverage documents
- Pre-enrollment checklist
Tips to help you understand the plan's benefits and rules.
- Evidence of Coverage (EOC)
Provides details about your prescription drug plan benefits, how to get coverage for prescriptions and important contact information.
- Formulary (drug list)
A list of all the drugs that are covered by the plan.
- Pharmacy directory
Use the plan pharmacy locator tool to find a pharmacy near you, or have a printed copy mailed to you.
Mail order, automatic payment and claims documents
- Mail order prescription form
Complete this form if you would like to receive your prescriptions through our mail order pharmacy service. You can also sign up at Caremark.com.
- Electronic funds transfer (EFT) form
Set up automatic payments for your monthly premium by completing this EFT form. You can also sign up for EFT online.
- Drug claim form for Part D
Use this form to submit a claim for drugs you purchased that are covered by Medicare Part D. Learn how to complete the form.
Coverage decision, redetermination and exception documents
- Coverage determinations
Use the forms below to request a coverage decision (sometimes called a prior authorization or an exception) if you take a drug that isn't covered by our plan. Read more about coverage decisions.
- Coverage redetermination
If you are appealing a previously denied coverage decision, use the forms below.
- Drug exception forms
If you would like to request a coverage exception, use the applicable form below.
- Step therapy criteria information
Some drugs on our drug list have step therapy requirements that must be met before we will cover the drug.
Drug policies and programs
- Plan transition drug supply policy
This policy details how to get coverage when transitioning to a Group MedicareBlue Rx plan. Contact customer service with questions.
- Medication therapy management (MTM) program
MTM is a program to help you get the best results from your medication at the lowest cost. Members who meet certain requirements are eligible for this program. If you qualify, we will contact you directly.
- Over-the-counter drug and supply coverage
Some insulin medication and over-the-counter supplies require that you have a prescription before the plan can cover them.
- High-risk medication alternatives
See alternatives for some commonly prescribed high-risk medications. Talk with your doctor or pharmacist if you re interested in learning more about alternatives for high-risk medications.
Appointing a representative and confidential information documents
- Appoint a representative
You can choose someone to file grievances, request coverage decisions and redeterminations on your behalf.
- Authorization to release information
You can give us permission to give your protected health information (PHI) to a person or organization on your behalf.
- Confidential communication request form
You can request to have member communications, including claims-related information, mailed to a different address than your permanent address.
- Our privacy practices
Learn how information about you may be used and disclosed and how you can get access to this information.
- Medicare & You: The official U.S. government Medicare handbook (updated 10/16/19)
In this handbook you will get a thorough explanation about the Medicare program, when you can enroll, your rights as a beneficiary and much more. Medicare updates the handbook each year.
- How Medicare Works: An information guide to help you make the most of your Medicare coverage (updated 1/1/20)
Explore this guide to learn about Medicare and determine the best level of coverage for your needs.