A message from MedicareBlue Rx on COVID-19

MedicareBlue Rx is closely monitoring the spread of the novel coronavirus and the disease it causes, COVID-19, to determine how it could affect our members, employees and the communities that we serve.

Just as we prepare for weather situations such as hurricanes and floods, we have contingency plans in place to ensure our members have access to the care and medications they need. We will follow U.S. Centers for Disease Control and Prevention (CDC), federal and state recommendations regarding the coronavirus.

MedicareBlue Rx has increased access to prescription medications by waiving early medication refill limits to allow you to receive an emergency supply of your medications. We also encourage you to talk to your retail pharmacy about home delivery options or use your mail order benefit to obtain up to a 90-day supply. MedicareBlue Rx will also ensure formulary flexibility if there are prescription medication shortages or access issues.

COVID-19 scam alert

Medicare scams related to COVID-19 are developing quickly. Some people are getting scam marketing calls with the caller offering free COVID-19 testing in exchange for insurance information. There are also reports that people claiming to be from the Centers for Disease Control and Prevention (CDC) are going door-to-door to conduct COVID-19 testing and requesting insurance information.

Anyone who contacts you about COVID-19 testing who isn't part of your current care team (doctors, pharmacists, etc.) could be conducting a scam. If you think you've been contacted as part of a scam, please immediately report this to Medicare.

1-800-633-4277 (TTY: 1-877-486-2048)
24 hours a day, 7 days a week

Schemes around vaccine distribution are also increasing as vaccines are more widely available. These may include telemarketing calls, fraud perpetrated through social media platforms, and door-to-door visits by people claiming to be vaccine providers. The people behind these schemes may request personal information that could be used to fraudulently bill Medicare or other federal health care programs. Use of unapproved vaccines may also cause harm to anyone who takes them.

COVID-19 vaccine schemes could include the following:

  • Advertisements or offers for early access to a vaccine for a fee
  • Requests asking you to pay out of pocket for vaccine or to put your name on a COVID-19 vaccine waiting list
  • Offers to undergo additional medical tests or procedures when you receive a vaccine
  • Offers to sell and/or ship you doses of a vaccine, domestically or internationally, in exchange for payment
  • Unsolicited emails, telephone calls, or personal contact from someone claiming to be from a medical office, insurance company, or COVID-19 vaccine center who requests personal and/or medical information to determine your eligibility to participate in clinical vaccine trials or obtain the vaccine
  • Claims of FDA approval for a vaccine that cannot be verified
  • Advertisements for vaccines through social media platforms, email, telephone calls, online, or from unsolicited and unknown sources
  • People contacting you in person, by phone, or by email to tell you the government or government officials require you to receive a COVID-19 vaccine

If you have been contacted as a part of a vaccine scheme please contact customer service to report the incident.

Learn more about how to identify Medicare fraud.