Group MedicareBlue Rx

If you receive your coverage through your employer, group or union contact us with your MedicareBlue Rx questions using the information below.

Mailing Address:

Group MedicareBlue Rx Customer Service
P.O. Box 3178
Scranton, PA 18505

Customer Service for Members

1-877-838-3827
TTY hearing impaired users call 711
8 a.m. to 8 p.m., daily, Central and Mountain Times

Fax: 1-888-285-2242

Email Group MedicareBlue Rx Customer Service

Mail service pharmacy

Phone:
1-877-838-3879
TTY hearing impaired users call 711
Central Time - 7 a.m. to 11 p.m., Monday-Friday; 7 a.m. to 8 p.m. Saturday-Sunday
Mountain Time - 6 a.m. to 10 p.m., Monday-Friday; 6 a.m. to 7 p.m. Saturday-Sunday

Mailing Address:
PrimeMail
P.O. Box 650041
Dallas, TX 75265-0041

PrimeMail, a mail service pharmacy owned and operated by Prime Therapeutics LLC, an independent company providing pharmacy benefit management services.

Pharmacy/pharmacist service

Pharmacists, submit claims to:
Pharmacy Benefits Manager (PBM)
Prime Therapeutics
P.O. Box 64813
St. Paul, MN 55164-0813

For assistance, call 1-800-693-6619