Contact Us

When you call us at any of the numbers below, you have the option to speak with a licensed sales representative.

Group MedicareBlue Rx (PDP)

If you receive your coverage through your employer, group or union contact us with your MedicareBlue Rx (PDP) questions using the information below.

Mailing Address:

Group MedicareBlue Rx (PDP) Customer Service
PO Box 3178
Scranton, PA 18505

Customer Service for Members

Toll free: 1-877-838-3827
TTY users call 1-866-213-9262
8 a.m. to 8 p.m., daily, Central and Mountain Time

Fax: 1-888-285-2242

Mail Service Pharmacy

Phone:
Toll free: 1-877-838-3879
TTY users call 1-800-693-6592
Central Time — 7 a.m. to 11 p.m., Monday-Friday; 7 a.m. to 8 p.m. Saturday-Sunday
Mountain Time — 6 a.m. to 10 p.m., Monday-Friday; 6 a.m. to 7 p.m. Saturday-Sunday

Mailing Address:
PrimeMail
P.O. Box 650041
Dallas, TX 75265-0041

Pharmacy/Pharmacist Service

Pharmacists, submit claims to:
Pharmacy Benefits Manager (PBM)
Prime Therapeutics
P.O. Box 64813
St. Paul, MN 55164-0813

For assistance, call 1-800-693-6619

September 10, 2010

Important Information

This page last updated and accepted by CMS July, 2010.

MedicareBlue Rx (PDP) is a Medicare-approved Part D sponsor. MedicareBlue PPO (Regional PPO) is a Medicare-approved regional PPO plan.

Coverage is available to residents of the service area or members of an employer or union group and separately issued by one of the following plans: Wellmark Blue Cross and Blue Shield of Iowa,* Blue Cross and Blue Shield of Minnesota,* Blue Cross and Blue Shield of Montana,* Blue Cross and Blue Shield of Nebraska,* Blue Cross Blue Shield of North Dakota,* Wellmark Blue Cross and Blue Shield of South Dakota,* and Blue Cross Blue Shield of Wyoming.*

*Independent licensees of the Blue Cross and Blue Shield Association.